Operations

FAQ

Practical answers for new Harbor House teammates.

Answers to questions new staff ask most often. If your question is missing, ask the floor lead and we will add it here.
Can I eat on shift?
Yes. Staff meals are available between 15:00 and 16:00 in the kitchen break room. Sign the meal sheet.
What footwear is allowed?
Black non-slip shoes only. Canvas sneakers are not permitted on the floor.
How do I request time off?
Request time off at least fourteen days ahead unless it is an emergency. Managers approve based on coverage.
May family visit during a shift?
Yes, with manager approval and a completed visitor log. Children must remain in staff areas, not the dining room.
Info
Harbor House is sample content for the Classic theme. Policies are fictional.

When in doubt, ask. Guesses become habits, and habits become the guest experience.